Overview. Detailed Explanation. Setting up your profile for more accurate data readings. The app will request your Gender, Weight, Height, Walking Step Length and Running Step Length. These metrics are essential for the ring to provide accurate data.

Overview<ul dir="auto" data-sourcepos="4:1-4:85;49-133"><li data-sourcepos="4:1-4:85;49-133" style="font-size: 18px;">This article explains how to pair your smart ring with the app for the first time.</li></ul>Detailed Explanation<ul dir="auto" data-sourcepos="7:1-13:87;160-943"><li data-sourcepos="7:1-7:140;160-299" style="font-size: 18px;">Power on the ring and confirm it has adequate battery. If needed, connect it to its designated charging cable to recharge before pairing.</li><li data-sourcepos="8:1-8:55;300-354" style="font-size: 18px;">Make sure your ring is near your phone during setup.</li><li data-sourcepos="9:1-9:140;355-494" style="font-size: 18px;">Make sure your ring is not currently paired or connected to another phone. In some cases, you may need to fully reset the ring and retry.</li><li data-sourcepos="10:1-10:180;495-674" style="font-size: 18px;">Open your phone&apos;s Settings app and make sure Bluetooth is switched on. If Bluetooth is already enabled but the app can&apos;t detect the ring, try toggling Bluetooth off and back on.</li><li data-sourcepos="11:1-11:47;675-721" style="font-size: 18px;">In the app, go to Settings &#x2192; Add New Device.</li><li data-sourcepos="12:1-12:135;722-856" style="font-size: 18px;">If you&apos;re setting up the ring for a linked account/profile, go to the app &#x2192; select the relevant profile &#x2192; Settings &#x2192; Add New Device.</li><li data-sourcepos="13:1-13:87;857-943" style="font-size: 18px;">Follow the prompts on your phone and on the ring to complete pairing and connection.</li></ul>Setting up your profile for more accurate data readingsThe app will request your Gender, Weight, Height, Walking Step Length and Running Step Length. These metrics are essential for the ring to provide accurate data. Here&apos;s why:&#xA0; Gender: Calorie and metabolic rate calculations use different constants for men and women, reflecting average differences in muscle mass and metabolic rate. Without this, calorie burn estimates default to a generic average that may run high or low depending on your actual physiology.Weight:&#xA0;Weight is a direct input into calorie burn calculations. Moving a heavier body costs more energy than moving a lighter one, for both resting (BMR) and active calories. It&apos;s arguably the single biggest lever on calorie accuracy; even a few kg off can meaningfully skew daily totals.Height:&#xA0;Height feeds into BMR alongside weight, and it&apos;s used to estimate a default stride length if you haven&apos;t set one manually. On its own it has a smaller effect than weight, but it also acts as a sanity check for other calculations (like pace/distance) when your personal stride values aren&apos;t provided.Walking Step Length:&#xA0;Distance and pace while walking are calculated by multiplying your step count by your stride length. If this defaults to a population average, your distance and pace readings can be off, especially if you&apos;re notably taller/shorter than average or have a longer/shorter natural stride.Running Step Length:&#xA0;Running stride is significantly longer than walking stride, so it needs its own value rather than reusing the walking one. Without it, distance and pace during runs are estimated using either the walking stride or a generic running average, which can meaningfully under- or overstate how far and how fast you actually ran.If you missed this one introductory set up screens, go to My Profile in the settings tab on the app and enter your Gender, Weight, Height, Walking Step Length, and Running Step Length.Precautions<ul dir="auto" data-sourcepos="16:1-18:134;961-1316"><li data-sourcepos="17:1-17:135;1048-1182" style="font-size: 18px;">A ring can only be actively connected to one phone at a time. Disconnect it from any previous device before pairing with a new one.</li><li data-sourcepos="18:1-18:134;1183-1316" style="font-size: 18px;">Keep the ring within Bluetooth range of your phone throughout setup, and ensure it has sufficient charge to avoid pairing failures.</li></ul>If you have tried all the trouble shooting above and are still having issues, please contact our customer service team by clicking <a href="https://support.sekonda.com/en-GB/contact-form-2140463" target="_blank" rel="noopener noreferrer">here</a>.

Setting up the ring & app

Overview. Detailed Explanation. Important. Precautions

Overview<ul dir="ltr" data-sourcepos="4:1-4:107;49-155"><li data-sourcepos="4:1-4:107;49-155" style="font-size: 18px;">This article covers which phones are compatible with the app, and how to download and connect your ring.</li></ul>Detailed Explanation<ul dir="ltr" data-sourcepos="7:1-15:139;182-798"><li data-sourcepos="7:1-9:38;182-300" style="font-size: 18px;">The app works on the following smartphones:<ul dir="ltr" data-sourcepos="8:3-9:38;230-300" style="font-size: initial;"><li data-sourcepos="8:3-8:35;230-262" style="font-size: 18px;">Android version 8.0 and above.</li><li data-sourcepos="9:3-9:38;265-300" style="font-size: 18px;">Apple iOS version 12.0 and above.</li></ul></li><li data-sourcepos="10:1-10:127;301-427" style="font-size: 18px;">To download the app, search for &quot;Sekonda Smart Ring&quot; in your phone&apos;s app store, or scan the QR code provided with your ring.</li><li data-sourcepos="11:1-15:139;428-798" style="font-size: 18px;">To connect your ring:<ul dir="ltr" data-sourcepos="12:3-15:139;454-798" style="font-size: initial;"><li data-sourcepos="12:3-12:45;454-496" style="font-size: 18px;">Open the app and accept the permissions.</li><li data-sourcepos="13:3-13:84;499-580" style="font-size: 18px;">Tap &quot;Create Profile&quot;&#xA0;</li><li data-sourcepos="14:3-14:79;583-659" style="font-size: 18px;">Enter your personal information and goals, such as your step count target.</li><li data-sourcepos="15:3-15:139;662-798" style="font-size: 18px;">The app will prompt you to search for devices. Look for &quot;Sekonda Smart Ring&quot; in the list of Bluetooth names and select it to connect.</li></ul></li></ul>Important<ul dir="ltr" data-sourcepos="18:1-20:84;814-1068"><li data-sourcepos="18:1-18:102;814-915" style="font-size: 18px;">Do not pair the ring directly via your phone&apos;s Bluetooth settings. Always pair it through the app.</li><li data-sourcepos="19:1-19:69;916-984" style="font-size: 18px;">Do not turn off Bluetooth in your phone&apos;s settings once connected.</li><li data-sourcepos="20:1-20:84;985-1068" style="font-size: 18px;">Accept the app&apos;s permissions if you&apos;d like to receive notifications from the app.</li></ul>Precautions<ul dir="ltr" data-sourcepos="23:1-25:128;1086-1396"><li data-sourcepos="24:1-24:96;1173-1268" style="font-size: 18px;">Using an unsupported OS version may prevent the app from installing or functioning correctly.</li><li data-sourcepos="25:1-25:128;1269-1396" style="font-size: 18px;">If the app can&apos;t find your ring, check that Bluetooth is switched on and that the ring isn&apos;t still paired with another phone.</li></ul>

Supported phones (Android / iOS)

Overview. Detailed Explanation. Precautions. If you have tried all the trouble shooting above and are still having issues, please contact our customer service team by clicking here.

Overview<ul dir="auto" data-sourcepos="4:1-4:90;40-129"><li data-sourcepos="4:1-4:90;40-129" style="font-size: 18px;">This article covers how to charge your ring, including what to do if it won&apos;t power on.</li></ul>Detailed Explanation<ul dir="auto" data-sourcepos="7:1-11:260;156-997"><li data-sourcepos="7:1-7:169;156-324" id="isPasted" style="font-size: 18px;">Place the ring into the charging case, aligning it with the charging contacts. The contacts are magnetic, and the ring will vibrate when it&apos;s in the correct position.</li><li data-sourcepos="8:1-8:211;325-535" style="font-size: 18px;">Connect the charger: plug the charging case into a working power source (e.g. wall adapter, USB port) using a USB-C cable. The ring can charge while it&apos;s sat in the case, so you don&apos;t need to remove it first.</li><li data-sourcepos="9:1-9:89;536-624" style="font-size: 18px;">The ring will emit a red light while charging, which turns green once it reaches 100%.</li><li data-sourcepos="10:1-10:143;625-767" style="font-size: 18px;">The LED on the back of the case will turn green once the case itself is fully charged; this is separate from the ring&apos;s own charging light.</li><li data-sourcepos="11:1-11:74;768-841" style="font-size: 18px;">Leave the case connected to power for around 2 hours for a full charge.</li><li data-sourcepos="12:1-12:119;842-960" style="font-size: 18px;">Remove from charger: once the ring&apos;s light is showing a stable green, or it&apos;s ready in the app, it&apos;s safe to remove.</li><li data-sourcepos="13:1-13:171;961-1131" id="isPasted" style="font-size: 18px;">Your ring will arrive with around 20% charge, which is enough to complete the setup process. We recommend fully charging your ring before you start using it day-to-day.</li><li data-sourcepos="14:1-14:125;1132-1256" style="font-size: 18px;">If your ring isn&apos;t charging after following the steps above, please contact our customer service team for further support by clicking <a href="https://support.sekonda.com/en-GB/contact-form-2140463" target="_blank" rel="noopener noreferrer">here</a>.</li></ul>Precautions<ul dir="auto" data-sourcepos="14:1-16:119;1015-1311"><li data-sourcepos="15:1-15:91;1102-1192" style="font-size: 18px;">Make sure the ring has enough charge before sleep, so sleep data isn&apos;t missed overnight.</li><li data-sourcepos="16:1-16:119;1193-1311" style="font-size: 18px;">Ensure charging contacts are clean and properly aligned. Poor contact is a common cause of failed or slow charging.</li></ul>If you have tried all the trouble shooting above and are still having issues, please contact our customer service team by clicking <a href="https://support.sekonda.com/en-GB/contact-form-2140463" target="_blank" rel="noopener noreferrer">here</a>.

How to charge your ring

Overview. Detailed Explanation. Precautions

Overview<ul dir="auto" data-sourcepos="4:1-4:79;41-119"><li data-sourcepos="4:1-4:79;41-119" style="font-size: 18px;">This article explains how to move your smart ring from one phone to another.</li></ul>Detailed Explanation<ul dir="auto" data-sourcepos="7:1-12:120;146-1120"><li data-sourcepos="7:1-7:142;146-287" style="font-size: 18px;">A ring can only be actively connected to one phone at a time, so it needs to be unpaired from your old phone before pairing with a new one.</li><li data-sourcepos="8:1-8:83;288-370" style="font-size: 18px;">On your old phone: in the app, go to Settings &#x2192; Disconnect Device, then confirm.</li><li data-sourcepos="9:1-9:287;371-657" style="font-size: 18px;">On your old phone: due to iOS design, your iPhone and the ring also have a separate dedicated Bluetooth connection. Go to you iPhone Settings &#x2192; Bluetooth, locate the device, select &quot;Forget This Device&quot;, and confirm.&#xA0;</li><li data-sourcepos="10:1-10:173;658-830" style="font-size: 18px;">On your new phone: power on the ring and confirm it has adequate battery. Make sure the ring is near your new phone and isn&apos;t still paired or connected to another device.</li><li data-sourcepos="11:1-11:170;831-1000" style="font-size: 18px;">On your new phone: make sure your phones Bluetooth is switched on. Go to your phones settings &#x2192; Bluetooth and toggle this on.</li><li data-sourcepos="12:1-12:120;1001-1120" style="font-size: 18px;">In the app on your new phone, go to Settings &#x2192; Add New Device, then follow the on-screen prompts to complete pairing.</li></ul>Precautions<ul dir="auto" data-sourcepos="15:1-17:154;1138-1551"><li data-sourcepos="16:1-16:173;1225-1397" style="font-size: 18px;">Always unpair the ring from your old phone first &#x2014; including removing it from that phone&apos;s Bluetooth settings before pairing with a new one, to avoid connection issues.</li><li data-sourcepos="16:1-16:173;1225-1397" style="font-size: 18px;">If you connect to the ring via your phone Bluetooth this will not work. You need to connect the ring via the Sekonda Smart Ring App.&#xA0;</li><li data-sourcepos="17:1-17:154;1398-1551" style="font-size: 18px;">If the ring won&apos;t pair with the new phone, it may still be linked to the old device; double check both the app and Bluetooth settings on the old phone.</li></ul>

Pairing with a new phone

Overview. Detailed Explanation. Reference Value Ranges. Precautions

Overview<ul dir="ltr" data-sourcepos="4:1-4:107;39-145"><li data-sourcepos="4:1-4:107;39-145" style="font-size: 18px;">Battery Life describes how long your ring will run on a single full charge, depending on how you use it.</li></ul>Detailed Explanation<ul dir="ltr" data-sourcepos="7:1-9:114;172-534"><li data-sourcepos="7:1-7:55;172-226" style="font-size: 18px;">With a full charge, your ring can last up to 7 days.</li><li data-sourcepos="8:1-8:194;227-420" style="font-size: 18px;">If notifications are turned on (which uses the vibration motor more frequently) and activity tracking features are used regularly, battery life will typically be shorter; around 3 to 5 days.</li><li data-sourcepos="9:1-9:114;421-534" style="font-size: 18px;">A fully charged charging case can recharge your ring up to 5 times before the case itself needs charging again.</li><li data-sourcepos="18:1-18:168;912-1079" style="font-size: 18px;" id="isPasted">To maximise battery life between charges, consider turning off notifications or reducing automatic monitoring frequency if longer battery life is a priority for you.</li><li data-sourcepos="19:1-19:174;1080-1253" style="font-size: 18px;">If your battery life drops below 3 days, try turning off notifications and alarms since these rely on the vibration motor, disabling them can help increase battery life.</li></ul>Reference Value Ranges<ul dir="ltr" data-sourcepos="12:1-13:71;563-698"><li data-sourcepos="12:1-12:65;563-627" style="font-size: 18px;">Light Use (notifications off, minimal tracking): Up to 7 days.</li><li data-sourcepos="13:1-13:71;628-698" style="font-size: 18px;">Typical Use (notifications on, regular activity tracking): 3&#x2013;5 days.</li></ul>Precautions<ul dir="ltr" data-sourcepos="16:1-19:174;716-1253"><li data-sourcepos="16:1-16:87;716-802" style="font-size: 18px;">This product is not a medical device and cannot replace professional medical advice.</li><li data-sourcepos="17:1-17:109;803-911" style="font-size: 18px;">Battery life will vary based on individual settings, usage, and environmental factors such as temperature.</li></ul>

Battery life explained

Start Workout: <img src="https://attachments.gorgias.help/r1WE86rbpV16J4Mv/hc/Aa90l7EPLA2JWorj/2026081013-d7d5ea0a-d360-4a6a-8322-42d410cff630-a3a211f3-ac05-49c1-acf4-3d4a1138015e.png" style="width: 44px;" class="fr-fic fr-dii"><ul><li style="font-size: 18px;">Start a workout by click this icon on the bottom bar:&#xA0;<img src="https://attachments.gorgias.help/r1WE86rbpV16J4Mv/hc/Aa90l7EPLA2JWorj/2026081013-a6b0c3c8-1d4a-4b8f-93e9-2b5bfe30b2b4-db22651c-d84f-4cc6-b022-f3c229cbf842.png" class="fr-fic fr-dii" style="width: 34px;"></li><li style="font-size: 18px;">Select a workout type and then press the START button to begin.</li><li style="font-size: 18px;">You can pause and resume at any time.</li><li style="font-size: 18px;">To exit, press and hold the STOP button.</li></ul>Workout History:&#xA0;<img src="https://attachments.gorgias.help/r1WE86rbpV16J4Mv/hc/Aa90l7EPLA2JWorj/2026081013-309c79f3-9cfc-4699-ad67-ddfe992409e6-91cf9db8-f48b-4082-9b6f-5db7e53cc85d.png" style="width: 39px;" class="fr-fic fr-dii"><ul><li style="font-size: 18px;">Clicking on the icon above, you will be taken to your workout history. This page will display the number of workouts and total duration for the past month.&#xA0;</li><li style="font-size: 18px;">When selecting the relevant month, all the activities within that time period will be displayed.</li></ul>

Workout screen explained

Customising your home screen. Your smart ring data syncs to the app so you can see all your metrics in one place. You can customise which metrics are shown by editing your home screen layout. To edit your layout:. Once you've selected your layout, ta

Customising your home screenYour smart ring data syncs to the app so you can see all your metrics in one place. You can customise which metrics are shown by editing your home screen layout.To edit your layout:<ol dir="auto"><li style="font-size: 18px;">Scroll to the bottom of the home screen.</li><li style="font-size: 18px;">Tap &quot;Edit Cards&quot;.</li><li style="font-size: 18px;">Choose which metrics you&apos;d like displayed, from the following options:</li></ol><ul dir="auto"><li style="font-size: 18px;">Steps</li><li style="font-size: 18px;">Activity Tracking</li><li style="font-size: 18px;">Calories Burned</li><li style="font-size: 18px;">Sleep</li><li style="font-size: 18px;">Body Temperature</li><li style="font-size: 18px;">Heart Rate</li><li style="font-size: 18px;">HRV</li><li style="font-size: 18px;">Stress</li><li style="font-size: 18px;">Fatigue</li><li style="font-size: 18px;">Mood</li><li style="font-size: 18px;">Blood Oxygen (SpO2)</li><li style="font-size: 18px;">Respiratory Rate</li><li style="font-size: 18px;">Cycle Tracking</li><li style="font-size: 18px;">PAI (Personal Activity Intelligence) Score</li></ul>Once you&apos;ve selected your layout, tap on any card to view its historical data in more detail.Important: To update your data, you&apos;ll need to manually sync your smart ring by pulling down on the home screen.

Home Screen explained

Overview. Detailed Explanation. Important: iPhone Bluetooth Settings. Precautions

Overview<ul dir="auto" data-sourcepos="4:1-4:83;54-136"><li data-sourcepos="4:1-4:83;54-136" style="font-size: 18px;">This article explains how to disconnect and remove your smart ring from the app.</li></ul>Detailed Explanation<ul dir="auto" data-sourcepos="7:1-9:306;163-559"><li data-sourcepos="7:1-7:50;163-212" style="font-size: 18px;">In the app, go to Settings &#x2192; Disconnect Device.</li><li data-sourcepos="8:1-8:41;213-253" style="font-size: 18px;">Confirm you want to remove the device.</li><li data-sourcepos="9:1-9:306;254-559" style="font-size: 18px;">Note: It&apos;s recommended you do this while the app is still connected to the ring. This allows the ring to update its internal status properly. If you remove a device while it&apos;s not connected, it may become unable to reconnect with your phone or other phones, and in some cases may need to be fully reset.</li></ul>Important: iPhone Bluetooth Settings<ul dir="auto" data-sourcepos="12:1-14:123;602-976"><li data-sourcepos="12:1-12:124;602-725" style="font-size: 18px;">Due to iOS design, your iPhone and the ring have a separate, dedicated Bluetooth connection alongside the app connection.</li><li data-sourcepos="13:1-13:128;726-853" style="font-size: 18px;">After removing the device in the app, you must also manually remove this connection through your iPhone&apos;s Bluetooth settings.</li><li data-sourcepos="14:1-14:123;854-976" style="font-size: 18px;">Otherwise, your ring may continue to receive notifications from your iPhone and won&apos;t be able to pair with other phones.</li></ul>Precautions<ul dir="auto" data-sourcepos="17:1-19:128;994-1323"><li data-sourcepos="18:1-18:115;1081-1195" style="font-size: 18px;">Always remove the device from the app while it&apos;s still connected, where possible, to avoid pairing issues later.</li><li data-sourcepos="19:1-19:128;1196-1323" style="font-size: 18px;">If you plan to pair the ring with a different phone, complete both the in-app removal and the iPhone Bluetooth removal first.</li></ul>

Removing a device from the app

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Sekonda

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Smart Ring FAQ's

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Active, Active Plus, Motion, Motion Plus, Track, Connect.

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Always on display troubleshooting

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Useful Tips

My ring won't charge. What should I do?

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